The Traffic Sign Store - 1-800-726-2088                                               Frequently Asked Questions
1-800-726-2088

Fax: 309-828-1066
Email: TrafficSigns@aol.com
Address: 1231 N. Mason Street
                    Bloomington, IL  61701
  Q:  I couldn't find the sign I wanted on your web site. Do you make other signs?
    We make any kind of reflective aluminum traffic, construction,  parking or custom sign. Submit your idea for a custom sign by email, fax or phone and we'll help you design the sign you need.

  Q:   How do I order?
    Use the secure SSL encryption-protected online Order Now form for credit card payment or call us toll-free at 1-800-726-2088. For quotes or information, click on Get Info or send an email or fax and we'll respond promptly with cost and estimated delivery time. Customer service representatives are available 8 a.m. to 5 p.m. CST Monday-Friday. 
    Q:   How do I pay?
   You may use any major credit card, check or money order. Credit card authorization is available at our toll-free number, 1-800-726-2088, or you may use the secure SSL-encrypted online Order Now form. Mail check or money orders to: Road-Ready Signs, 1231 N. Mason Street, Bloomington, IL  61701. Government agencies may invoice 30-day net.
    Q:   How long do I have to wait for delivery?
    Most signs ship the day after order and are delivered within just a few days via FedEx Ground or Home Delivery service. A few examples in the U.S.: Anywhere in the Midwest - 1 to 2 business days; East Coast Maine to Florida and central states Montana to Texas - 3 business days; California, Arizona, Idaho, Oregon,  Nevada -  4 business days.
  

    Q.   How much does shipping cost?
     We pay shipping for sign orders of $150 or more for sizes less than 30 x 30-inches. The free shipping offer does NOT apply to signs delivered outside mainland US or for products other than signs, such as traffic cones, barricades or sign posts.
    Click on Shipping Rates  to obtain shipping costs for signs delivered FedEx Ground. Canada shipments generally can go FedEx or UPS Standard,  with 3-day transit time. Also important to note is that under terms of NAFTA, traffic signs are identified as NAFTA Item No. 8310 and are duty-free from the U.S. to Canada.
NOTE: Shipping estimates shown apply only to mainland US. Check with us to obtain rates for orders to be delivered outside mainland USA and for domestic overland freight.

     Q.  What is your return policy?
     Non-custom, standard MUTCD signs may be returned if they are undamaged and unused. However, all returned items will be assessed a 15 percent restock charge, and you must pay for return-shipping. Approval must be obtained before returns are sent to us by calling 1-800-726-2088.  Unapproved returns will not be accepted. Custom signs CANNOT be returned.

About Road-Ready Signs
          We are dedicated to customer service and satisfaction and proud of our nearly half a century of experience in the traffic sign industry. Our mission is to offer customers rapid delivery of quality products at the lowest possible cost.
         
Traffic Sign Store is one of the fastest-growing traffic-sign companies in the United States. It manufactures and distributes signs worldwide per state and federal specifications outlined in the federal Manual on Uniform Traffic Control Devices (MUTCD). The company is a prime vendor for many government agencies.
         Many signs we make are displayed on our web site. For other signs, or information on prices, availability or quantity discounts, contact us toll-free at 1-800-726-2088, by Fax at 309-828-1066, email at TrafficSigns@aol.com or regular mail at: The Traffic Sign Store, 1231 N. Mason Street, Bloomington, IL  61701.

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